COOPRONARANJO R.L. is committed to making our coffee milling, roasting, and marketing activities comply with a Quality and Environmental Management System based on the ISO 14001 and ISO 9001 standards. We recognize the importance of satisfying our clients with quality coffee, while at the same time protecting the environment for both the current and future generations.

Our commitment allow us to:

• Guarantee the satisfaction of our clients by fulfilling their requirements.
• Comply with current applicable legislation and regulations concerning quality, environmental protection, occupational safety, and other aspects covered under Coopronaranjo's Quality and Environmental Management System.
• Maintain safe and healthy working conditions that ensure the physical and emotional well-being of our workers.
• Maintain constant communication and awareness education with workers, suppliers, and subcontractors with respect to the importance of quality and environmental protection. Likewise, maintain similar communication and awareness education with clients and the community concerning the importance of environmental protection, in order to motivate all involved to participate by observing this policy and achieving the quality and environmental protection objectives and goals set by Coopronaranjo R.L.
• Make a significant and permanent effort, using the means available to COOPRONARANJO R.L., to involve, educate, and raise the awareness of the Cooperative's members, so that as responsible citizens and coffee growers they may control and minimize the environmental impact of their coffee producing activities.
• Constantly strive to improve and optimize its production processes, while at the same time efficiently using the resources and treating the waste products involved in said processes, such as water, energy, and organic waste, thereby ensuring high productivity, high quality, and pollution prevention.

This policy is used as a framework of reference for establishing quality and environmental objectives and goals. Coopronaranjo R.L. shall strive to continually improve the efficiency of its Quality and Environmental Management System through evaluation of our compliance with these quality and environmental goals and objectives.

Marco Vinicio Ruiz Chacón
General Manager